Our Assets
Call center agents are the main ingredient of success in any call center.
Ring India understands this, our asset is certified call center agents in the Ring India's Network of Individual third party International call centers. We put in practice the best customer relationship management(crm) services. We understand the importance of call center agents training, that the product is only as good as those delivering it.
Telemarketing agents with state of the art interactive training programs developed by International Telemarketing experts, thereby allowing each staff member to benefits from hands-on training prior to dealing with live calls.When it comes to telemarketing services our team is made up of Telemarketing/Telesales experts.
Ring India firmly believes in the importance of training, learning and benchmarking for achievement of outstanding quality calls standards.
Training inputs are imparted to every call center agent on a ongoing basis to maintain enhanced performance levels and individual growth.
The following programs and workshop are mandatory for all Associates joining our call center:
- Telemarketing skills
- Listening Skills
- Telephone etiquette's
- Customer relationship management
- Communication and Team Effectiveness
- Team Building/leadership skills
- Time Management
Training is a continuous process that begins with fundamentals and philosophies and expands with e-commerce customer services & e-business solutions. Through customer product knowledge and internet marketing research we train our call centre staff to get the best result. To this end, emphasis will be placed on customer product knowledge and role-playing.
We encourage our clients to be involved in the training process, as they can be instrumental in sharing background and real life experiences.
Get in touch with us today to find out more on how we can help you. Fill up our Contact Us form for more details. |
Our Assets
